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How one can Enhance Firm Tradition With Recognition


Whereas there are numerous methods to draw and retain staff, two prime methods to face out in a aggressive expertise market is to enhance firm tradition and create a robust employer model. Firms with supportive firm cultures won’t solely appeal to the most effective expertise, however may even make prime staff need to keep.

This turned a major focus for Plymouth Group Houses (PCH), a number one social housing landlord with 16,000 properties and 600+ staff within the UK. The corporate had struggled up to now to interact and unite its dispersed workforce of cellular and community-based employees in Plymouth, so PCH determined to revamp its method to reward, recognition and communications to face out as an employer of selection. 

PCH tablet mockup

In 2019, a company-wide survey revealed that just about half of PCH’s workforce felt disconnected from the group, and solely 38% of staff reported feeling persistently acknowledged for his or her work.

Employees needed extra two-way communication the place their voices might be heard, and there have been points with the corporate’s earlier intranet that made communications tough. 

PCH partnered with Reward Gateway to launch the “Jannet” hub, the corporate’s personal worker engagement platform that might mirror the corporate’s model and meet staff’ recognition and communication wants. The brand new “Jannet” hub permits managers and staff to share blogs, vlogs and updates which debate completely different concepts and encourage two-way dialogue amongst their groups. It was additionally a prime precedence to seek out new methods to help worker wellbeing, so PCH added a Wellbeing Middle the place all workers had entry to a bunch of assets that help their bodily and psychological well being.

Since reward and recognition have been a prime precedence for workers, PCH added a seamless eCard system to make it easy for each managers and colleagues to acknowledge nice work. Workers have been additionally calling for a stronger reductions providing, so the corporate launched SmartSpending™ to additional help staff’ monetary wellbeing.

PCH eCards mockup

68% of workers both despatched or acquired an eCard within the final 12 months, which looks like a large leap ahead provided that PCH highlighted worker recognition and reward as certainly one of their largest downside areas. Workers have additionally been utilizing their new reductions, with over $238k spent by staff in only one 12 months.

Learn the total case research right here to be taught extra about PCH’s employer model and firm tradition journey.


Should you’re enthusiastic about studying extra about how we can assist you, get in contact with us, and a member of our workforce will stroll you thru how our options can help your distinctive enterprise objectives.

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